Delivery & Returns

Shipping;

Orders will be processed within 24 hours of ordering. You will then receive an email confirming you order and shipping information. The supplier we use will then ship the items within 3-4 working days.

The delivery service used will be e-packet where your order will be delivered by Royal Mail if you live in the United Kingdom, if not it will be your national postal service.


Delivery Times;

It takes up to 3 - 4 working days for your order to be processed and then can take up to 14 working days for delivery. This is only an estimate. Delays can be expected in busier periods.

Tracking information will then be sent via email within 7 days of your order.


Returns;

We do not accept refunds, this is a custom order made directly for you.

We are happy to exchange any items you are unhappy with permitting you return the item to us in a saleable and unused condition within 14 days of receiving your purchase. All items must be returned in their original boxes and packaging.

This product is bought on behalf of you and shipped to you directly. We do not handle this product and have sourced AAA+ quality goods for you. We are a personal shopper, not the manufacturer.


Enquiries;

Any further questions or enquiries please email [email protected] and this will be assessed within 48 working hours